Privacy Policy

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At Dill Mechanical, your privacy is important. Whether you're just browsing or scheduling a service, we want you to feel confident in how your personal information is handled.

 When you use our website, we may collect the following types of information:

• Contact Information: Name, phone number, email address, and service details if submitted through our forms.
• Usage Data: Your browser type, pages visited, time on site, and other analytics data.
• Device & Location Info: General geolocation, IP address, and device type to improve your experience.

 We collect your information to:

• Respond to service requests and customer inquiries
• Improve our website and user experience
• Run marketing and advertising campaigns through platforms like Google and Meta
• Analyze website performance with tools like Google Analytics

We use cookies and tracking technologies (like the Meta Pixel and Google Analytics) to:

• Measure traffic
• Deliver relevant ads
• Understand how visitors interact with our site
  

You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

We do not sell your personal information to third-party data brokers, aggregate sites, or anyone else. Your data is only used to help us provide better service and reach more local homeowners like you.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it
• The right to request access to your personal information
• The right to request the deletion of your personal information
• The right to opt out of the sale of your personal information (though we do not sell your data)

If you are located in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). This means:

• We only collect and use your data when we have a lawful basis (such as your consent or a legitimate business interest)
• You have the right to access, correct, delete, or restrict the use of your personal data at any time
• You can withdraw consent or object to processing where applicable

To exercise any of these rights, please contact us at mat@dillmechanical.com.

We work with trusted third-party platforms, including:

• Google Ads & Analytics – to track site usage and advertise based on user behavior
• Meta Ads (Facebook & Instagram) – for experience personalization

These platforms may use cookies, web beacons, and other technologies to collect or receive information from our website and use that information to provide measurement services and targeted ads.

 You can opt out of personalized advertising by visiting:

• Google Ads Settings
• Meta Ad Preferences
• NAI Consumer Opt-Out

You can contact us at any time to:

• Request a copy of your data
• Correct inaccurate information
• Ask us to delete your data

We will respond to your request within a reasonable timeframe.

We take reasonable precautions to protect your personal information. While no system is 100% secure, we do our best to safeguard your data from unauthorized access.

We reserve the right to update this Privacy Policy from time to time.

Reach out anytime:

• Email: mat@dillmechanical.com
• Phone: 614-380-3455